Warehouse Collection

You may pick up and return your hire from our warehouse Monday through Friday and Saturday mornings except for public holidays.
We will set a convenient pick up time with you during the course of your booking.

Product Availability

By default our 1 day rental term is 2pm to 10am the following day. This allows us to pack up, collect, clean and service before the next booking. Yes we can usually allow earlier deliveries and pick ups to suit your event!

With our massive variety of inventory items, we have decided not to put 'everything' in our online store.
The website has our most popular items that are suitable for most events.
If you need something not available in the online store, chances are we have it. Or we can get it for you!
Pop your request in the email form below or call us on 0889891767 during business hours and we can get your requirements met.

We accept Visa and Mastercard for online payments.

The card is processed externally via Stripe and we do not receive or record and card details on this site. It is a secure and encrypted transaction by one of the biggest card merchants in the world.

No Card?
If you do not have a Visa or Mastercard for payment we can send an invoice with our bank account details. We can manually confirm these bookings during regular office hours, please contact us on 08 8989 1767 and we will put a manual confirmation in place for you. (48 hour duration)

Our invoices are sent to the email address supplied in your booking. You will receive a Tax Invoice for each payment with a total paid and balance required including due date at each step.

We also send follow up reminders before your payments are due.

Every online order is confirmed as soon as the deposit payment is made. We go to great lengths to ensure we have no double bookings and that our equipment is in amazing condition.
Feel confident that an order placed on this website is not going to be problematic in any way. 

You can email us your requirements and we will create a quote for you. We are also happy to take calls during business hours to help you decide and provide advice.
Use the contact form on this page or call 0889891767 during business hours.

We do not charge or hold deposits. There is a booking charge of 20% payable on the booking date. This is applied to your booking total paid and is not refundable.

This amount can be applied to a future booking if we are informed of cancellations more than 14 days from the booked delivery date.

The total amount of your hire including delivery charges where applicable must be paid no later than 7 days before your first delivery date.

Covid Conditions re payment.  If any booking must be postponed due to a local government order preventing the holding of an event, you can postpone to a new date within 6 months of the original booking with no change in fees.
IMPORTANT - Event attendees, family, friends or presenters from interstate or overseas locations unable to attend my event is at your own risk. It is your responsibility to ensure travel arrangements are fully compliant with current restrictions and a booking can go ahead as planned and agreed. .

Our insurance policy only covers the goods in our possession in our warehouse or in transit. It does not cover any items at any third party location.

It may be covered by your house and contents in certain circumstances or by your venue.

Insurance for equipment at your event is your responsibility and damage or theft of equipment is the sole responsibility of the hirer.

We carry public liability insurance as well as worker’s compensation insurance. Our policy can be emailed to you if requested.

Online bookings with a minimum 20% payment received are booked. Our booking system will not let anybody else hire this equipment once this payment is made.

Items in your cart may still be booked by other parties if you do not complete your transaction even if your cart page is open.